1. What are digital products?

Digital products are intangible goods that exist in digital form, such as software, e-books, music, videos, and online courses. They can be downloaded or accessed online.

2. How do I receive my digital products after purchase?

After completing your purchase, you will receive an email with a download link or instructions on how to access your digital product. You can also log in to your account on our website to download or access your purchased products.

3. Can I get a refund for digital products?

Due to the nature of digital products, all sales are final and non-refundable once the product has been downloaded or accessed. Please make sure to read product descriptions and system requirements before making a purchase.

4. Are there any system requirements for your digital products?

Yes, each digital product may have specific system requirements. Please check the product description or contact our customer support if you have any questions about compatibility.

5. How many times can I download my purchased digital product?

You can usually download your purchased digital product multiple times, but there may be a limit. Check the product details or contact customer support for more information.

6. Can I share my digital products with others?

Yes, if the product has Private Label Rights (PLR).

7. How do I contact customer support?

You can contact our customer support team through the contact form on our website or by sending an email to shygirldigitalsource@gmail.com. We strive to respond to all inquiries within 24 hours.

8. Is my payment information secure?

Yes, we take the security of your payment information seriously. Our website uses SSL encryption to protect your personal and financial information during the checkout process.

9. Do you offer discounts or promotions?
Yes, we occasionally offer discounts, promotions, and special offers on our digital products. To stay updated on our latest deals, sign up for our newsletter or follow us on social media.

10. Can I get a backup of my purchased digital products?

We recommend that you create your own backup of purchased digital products to prevent any loss. However, if you encounter any issues with accessing your purchased products, please contact our customer support for assistance.

11. Can I use these videos to promote my own business?
Yes! All of these videos are royalty-free!
This means they can be used for personal and commercial use. You do not need to pay an extra licensing fee to use to help grow your business.

12. Can I edit your videos?
Absolutely. As soon as you download the content direct from our website, you are free to edit these however you wish. Want to put a darker filter on? Go for it. Want to edit some videos together? Be our guest! Make sure to have a free Canva account.
We shoot this content with text placement in mind so you are free to add text over the top of our footage without the background being too busy. We want you to get creative with our clips and recommend doing so to help best represent your brand.